For over a decade, top retailers have improved their fulfillment performance using AI-driven solutions from GreyOrange. gStore applies this AI know-how to in-store experiences for retailers by uniting real-time stock visibility, inventory visibility and location precision across stores and other fulfillment nodes.
As consumers increasingly demand seamless omnichannel retail experiences, gStore eliminates the gaps in inventory visibility for store associates and enables them to manage operations across stores and fulfillment centers using intelligent tasking.
Q: Do you support handheld RFID for stores, or does your solution only address overhead real-time inventory use cases?
A: gStore can integrate with any hardware vendor and supports both handheld and overhead RFID technologies. While the overhead retail inventory management system provides real-time, automated inventory updates, handheld RFID for stores allows for targeted use cases, such as stock-taking or locating specific items, offering retailers flexibility in how they manage inventory.
Q: How do you work with other in-store technologies like smart fitting rooms and self-checkouts?
A: gStore seamlessly integrates with various in-store technologies, including smart fitting rooms, self-checkouts and other customer-facing solutions. Our platform communicates with these technologies to provide real-time inventory updates, enabling personalized in-store experiences for the customers, smoother self-checkouts and enhanced store operations.
Q: How does your system work with existing ERP/OMS/ POS systems?
A: gStore integrates smoothly with existing ERP, OMS and POS systems. Our platform acts as an enhancement, providing real-time data on inventory levels, customer interactions and operational tasks, all of which feed into your existing systems for better coordination and more accurate decision-making.
Q: Is the system modular? Can I start with a few modules like inventory accuracy and then scale to others?
A: Yes, gStore is fully modular. Retailers can start with the retail inventory management system and then scale up as needed by adding features like intelligent tasking, advanced merchandising analytics and insights, or smart technologies like smart fitting rooms and self-checkout features to enhance in-store experiences.
Q: Does your system work for non-RFID retailers? How are existing omnichannel retailers using gStore for non-RFID scenarios?
A: Yes, gStore works for both RFID and non-RFID retailers. For non-RFID retailers, gStore relies on barcode scanning, manual updates and other existing data capture methods to deliver many of the same insights and operational improvements. Retailers using gStore in non-RFID environments leverage features like store operations management, workforce planning and tasking, back-to-front replenishment, guided and optimized pathing, and others.
Q: My store already has software to manage fulfillment, inventory and labor. Why do we need gStore?
A: gStore doesn't replace your systems — it makes them smarter. By unifying data and offering real-time insights, you can increase efficiency, reduce stockouts and improve customer satisfaction with minimal disruption.
Q: What types of retail stores and chains are a good fit for gStore?
A: gStore is designed for retailers with 15 or more stores whose customers would benefit from omni advantages, such as buy-online-pick-up-in-store (BOPIS), buy-online-ship-from-store (SFS) and easy returns. Fashion apparel and accessory chains are a sweet spot, but gStore delivers value across other retail sectors.
Q: How quickly can we experience gStore with a pilot?
A: You can move from “go ahead” to “getting results” in as little as four weeks with the gStore pilot. Chains with a greater number of stores may take up to a month or two. The pilot programs are designed to showcase the benefits of real-time inventory management, operational efficiency and customer engagement, allowing you to validate the ROI before scaling further.
Q: Does gStore integrate with all EAS providers? Do you have Loss Prevention (LP) solution that integrates with video? Does your solution recognize theft in real time to trigger replenishment of those items?
A: gStore integrates with multiple EAS providers and can work alongside third-party LP systems with video. It tracks real-time inventory and triggers replenishment for stolen or missing items, helping in theft detection.
Q: If a store already has an omnichannel retail or workforce management solution, does gStore integrate with these through APIs?
A: gStore integrates seamlessly with omnichannel retail and workforce management solutions via APIs, ensuring smooth coordination with existing systems.
Q: Do you have a virtual shielding component that helps retailers avoid installing physical shielding on common walls between the backroom and storefront?
A: Yes, gStore includes a virtual shielding solution that controls handheld RFID reads without the need for physical barriers between the backroom and storefront.
Q: Does your inventory solution integrate with retail store analytics solutions like RetailNext or ShopperTrak?
A: Yes, gStore can integrate with platforms like RetailNext and ShopperTrak, combining inventory data with customer behavior retail store analytics for better performance insights, customer shopping patterns and more.
